Frequently Asked Questions
Everything you need to know about shopping with Merc Clothing.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our cuts range from slim-fit to oversized, we recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for domestic orders.
Are your materials sustainably sourced?
At Merc Clothing, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainable materials by 2025.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically during the checkout process.